Hotel Ambassador Zermatt

Spiss-Strasse 10, Zermatt, Switzerland - Close to train station
4.0/5
· 438 reviews

Being located in the center of Zermatt, a mere 9 minutes' walk from the crystalline Matterhorn State Museum, the 4-star non-smoking Hotel Ambassador Zermatt offers a sun deck, a summer terrace, and a shared lounge. Within 1 mile of Forest Fun-Park Zermatt, this hotel offers 66 rooms, panoramic views of the mountains as well as a Jacuzzi bathtub, a hot tub, and a sauna.

Location

The Zermatt hotel is located in a restaurant area, near a train station and just a few steps from Castor Mountain. Guests can get to St Peter's English Church that is merely an 8-minute stroll from the Ambassador. A mountain are near this property, and The Matterhorn Mountain is 1.5 miles away. No matter the religion, travelers prefer to visit Parish Church of St. Mauritius, a popular place of worship located not far from the hotel.

Rooms

Each allergy-friendly room has a balcony, and is fitted with high-speed internet and a flat-screen TV with satellite channels. Along with a mini bar fridge, the rooms are furnished with a writing desk. Nice touches include a walk-in shower and a separate toilet, along with a hairdryer and a shower cap.

Food & Drinks

Overlooking Matterhorn, Hotel Ambassador Zermatt offers a buffet breakfast every day. The accommodation has an à la carte restaurant, serving international menu. To make your stay special, the lounge bar also offers a piano and a TV. Serving both food and drinks, Gusto Matto is situated just 400 feet from the Ambassador Zermatt.

Leisure & Activities

Fitness classes and massage therapy can be booked at this hotel at an extra charge. Active guests will enjoy a heated swimming pool, a golf club provided on the premises. The Ambassador Zermatt can arrange a variety of activities such as snow skiing and hiking.

Why choose Hotel Ambassador Zermatt

Select room
  • Panoramic views of Matterhorn

  • Restaurant by Michelin-starred chef

  • Heated indoor pool and sauna

  • Ski equipment rental on-site

Main amenities

  • Wi-Fi

  • 24-hour services

  • Express check-in/ -out

  • Swimming Pool

  • Sports activities

  • Spa and relaxation

  • On-site Dining

  • Child-friendly

  • Breakfast

  • Pets

General
  • Wi-Fi
  • 24-hour services
  • Express check-in/ -out
  • Swimming Pool
  • Sports activities
  • Spa and relaxation
  • On-site Dining
  • Child-friendly
  • Breakfast
  • Pets
1/19

Internet

  • Wi-Fi

Parking options

  • Parking

Activities

  • Ski school
  • Hiking
  • Cycling

Property services

  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Currency exchange
  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining options

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

In the kitchen

  • Dryer

Business facilities

  • Fax/Photocopying

For kids

  • Cots
  • Children's buffet
  • Board games

Recreation

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa lounge
  • Sauna
  • Jacuzzi

In the rooms

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

In the bathroom

  • Free toiletries

Devices

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Design

  • Parquet floor

General facilities

  • No smoking on site
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Pets

  • Pets allowed

Expert tips

  • Book a family suite for extra space with one large and one small room.

    Anna Müller Hospitality Advisor
  • Budget an extra 6 CHF for omelettes at breakfast if desired.

    Marco Weber Mountain Guide
  • Grab additional in-room coffee pods at 1.5 CHF each to extend your supply.

    Sophie Lang Freelance Travel Consultant
  • Plan to use the free shuttle bus-a two-minute walk takes you to the cable car station.

    Oliver Brandt Part-Time Ski Instructor

Important information

Check-in:
from 15:00 until 23:59
Check-out:
until 11:00

Quick local hint

Zermatt

“Walk to the nearby Sunnegga ski lift for alpine adventures and take the free shuttle bus just two minutes away to the cable car station. Grab some local Swiss treats from shops along the route during your stroll.”

Enter dates to see availability

From USD 438 per night
Check-in 17 Oct 2026
Check-out 18 Oct 2026
Guests 2 guests

Adults:

2

Children:

0
All rates verified
How we verified prices Our team regularly checks prices to make sure you see the lowest available rates. We compare them with hotel prices and other providers. If discounts or promotions appear, prices on our site are updated accordingly.

Rooms

Current offers Editor's Pick
Up to 10% off

Mobile Rates

Book in a few taps and save a little more for the places, tastes, and moments waiting throughout your stay.
Up to 15% off

Longer Stays

A few extra nights let you slow down, find favorite spots, and experience the place beyond the highlights.
Up to 20% off

Early Bird

Reserve while the right dates are open, then enjoy planning everything that comes after stress-free, step by step.

Guest insights

loved most
  • Heated drying racks: Rooms feature heated drying racks for gear and clothes.
  • Free shuttle: A free shuttle bus runs to the cable car station nearby.
  • Breakfast variety: Breakfast includes bacon and hot drinks served to order.
things to consider
  • Small bathrooms: Bathrooms and showers are very small with variable cleanliness.
  • Limited towels: Rooms provide only one bath towel and one hand towel per guest.

Photos of Hotel Ambassador Zermatt

Location of Hotel Ambassador Zermatt

Spiss-Strasse 10, Zermatt, Switzerland

 -  Close to train station
Attractions
Great restaurants
Transportation

Places nearby

    Guest reviews of Hotel Ambassador Zermatt

    Based on ratings from trusted providers

    8.7 /10
    Fabulous 1134 reviews
    Reviews summary

    Hotel Ambassador Zermatt is frequently noted for its location near the Sunnegga ski lift and a free shuttle bus within a two-minute walk to the cable car station. Guests mention that rooms get very hot without individual air conditioning. The breakfast includes bacon and coffee or hot chocolate served to order, though some note the breakfast area is hot and lacks windows. Many appreciate the heated drying racks in rooms.

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          100% Verified Reviews
          Enter dates to see availability
          From USD 438 per night
          Check-in 17 Oct 2026
          Check-out 18 Oct 2026
          Guests 2 guests

          Adults:

          2

          Children:

          0
          All rates verified
          How we verified prices Our team regularly checks prices to make sure you see the lowest available rates. We compare them with hotel prices and other providers. If discounts or promotions appear, prices on our site are updated accordingly.
          Check-in & out
          17 Oct 2026
          —
          18 Oct 2026
          Guests
          2 guests
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          Important information
          Hotel Ambassador Zermatt
          Check-in:
          from 15:00 until 23:59
          Check-out:
          until 11:00